Issues with my order (Damaged or Incorrect) ⚠️

We are very sorry if your experience wasn't perfect. If your order arrived damaged, incomplete, or isn't what you ordered, we will fix it immediately at no extra cost to you.

What to do next:

1. Take Photos: Capture the condition of the packaging and the items (especially tags or damaged areas).

2. Report within 48h: You have 48 hours after delivery to report these types of incidents.

3. Generate a Return Label:

   • Visit our Returns Portal.

   • Select the reason: "Damaged Item," "Incomplete Order," or "Incorrect Item Received."

   • Upload your photos and download your prepaid shipping label.

Your options for resolution:

• Replacement: We will ship the correct item to you (subject to availability).

• Full Refund: We will credit the total amount to your original payment method once we receive the returned package at our warehouse.